Based in downtown Toronto, a thriving AI ecosystem, we’re building a generational company that is changing how leading companies around the world are automating their customer service. In the past three years, we’ve grown our team from 2 to nearly 100 employees, secured the the backing of the world’s leading VC firms, and increased our revenue year-over-year by 300% – and we have no plans on slowing down.
The success of our business is not the result of the drinks in our fridge (though delicious) or the foosball table in our nap room (we don’t have either!), but the strength of our platform built with the curiosity, diversity, and talent of our people. We’re a collaborative and fast-moving culture with the values of Authenticity, Courage, Empathy, and Simplicity at our core.
With an exciting Series B behind us, we have a time of growth ahead, and are seeking others who, like us, are driven to make daily decisions that have meaningful impact on our business and the experience of millions of customers across the globe.
We’re named after Ada Lovelace
Ada Lovelace is widely regarded as the world's first computer programmer. Her legacy looms large and inspires us to push the potential of machine learning, and to promote greater equity and diversity in and outside of our office walls. The name Ada is a true reflection of our values, and we are proud of our association with a true trailblazer.