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30 million+

customers engaged instantly

$100 million+

in savings for Ada clients

1 billion+

minutes of reduced customer effort
Build a Chatbot with Ada

AI-powered customer service – no technical skills needed

Ada makes it simple for anyone, regardless of IT skill, to build and manage a chatbot that solves more than 70% of inquiries with personalized content, in 100+ languages.
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Integrate your existing tools with Ada

On-demand, multichannel engagement

Be there for customers anytime, anywhere, with instant online, mobile, and social support that integrates with live channels to enable a seamless handoff from chatbot to agent.
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Humanize your chatbot with personalization features

Customize every conversation

Ada engages customers with content tailored to their interests, information, and intent. For example, encourage customers to upgrade services, schedule appointments, make purchases, and more.
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Optimize your automated customer experience with in-depth analytics

Strengthen the customer experience with analytics

Use real-time insights into key customer inquiries, topic themes, trends in volume, and more, to enhance chatbot performance and improve the customer experience across the business.
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Experts agree, Ada is disrupting the world of customer experience.


“Ada has delivered transformational, measurable results to some of the world’s most innovative brands.”


“Ada reduces agent wait times and allows companies to scale their offerings to match growth, while maintaining existing support budgets.”


“Ada can automate up to 70% of a client’s customer interactions and save millions of dollars in overhead.”


“Ada’s automation is changing how people are working by creating completely new departments, titles and roles.”

Automate your first answer in just 21 seconds
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“Ada speaks all the languages our customers speak!”

“Excellent platform with great client services”

“Ada is amazingly simple”

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5 Ways an Automation-First Strategy will Transform Your Customer Service

Learn how leading with automation can help your business exceed customer demands, lower costs, and drive revenue.

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