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30 million+

customers engaged instantly

$100 million+

in savings for Ada clients

1 billion+

minutes of reduced customer effort
Build an AI Chatbot with Ada
Build

AI-powered customer service – no technical skills needed

Ada makes it simple for anyone, regardless of IT skill, to build and manage a chatbot that solves more than 70% of inquiries with personalized content, in 100+ languages.
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Integrate applications with Ada's AI powered customer service
Integrate

On-demand, multichannel engagement

Be there for customers anytime, anywhere, with instant online, mobile, and social support that integrates with live channels to enable a seamless handoff from chatbot to agent.
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Humanize your AI chatbot with personalization features
Personalize

Customize every conversation

Ada engages customers with content tailored to their interests, information, and intent. For example, encourage customers to upgrade services, schedule appointments, make purchases, and more.
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Improve customer service with Ada's AI chatbot
Optimize

Strengthen the customer experience with analytics

Use real-time insights into key customer inquiries, topic themes, trends in volume, and more, to enhance chatbot performance and improve the customer experience across the business.
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Experts agree, Ada is disrupting the world of customer experience.

forbes

“Ada has delivered transformational, measurable results to some of the world’s most innovative brands.”

emarketer

“Ada reduces agent wait times and allows companies to scale their offerings to match growth, while maintaining existing support budgets.”

Techvibes

“Ada can automate up to 70% of a client’s customer interactions and save millions of dollars in overhead.”

TechCrunch-1

“Ada’s automation is changing how people are working by creating completely new departments, titles and roles.”

Automate your first answer in just 21 seconds
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Read more Reviews

“Ada speaks all the languages our customers speak!”

“Excellent platform with great client services”

“Ada is amazingly simple”

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Chatbots Get Personal – How Upwork used an Automation-First Strategy to Level-Up their CX

Join our webinar on Sept 10th and learn wow Upwork was able to increase customer engagement while decreasing support volume.

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