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Forbes 3
“Self-service customer service is not only acceptable, it’s expected.”
Example Use Case

Ada let’s your customers do more, with less effort

Receive
1. Receive Request

Authenticate customers through your bot so you can personalize the conversation

Respond
2. Provide a Response

Using your customer’s account information, provide a personalized answer

Take Action
3. Take Action

Use your bot to upgrade and upsell your customers without a live agent

Frame 3
89% of companies will compete completely on CX by 2020
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