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Multilingual

Speak every customer's language

Manage your bot in one language, but deploy to more than 100.
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Authentication Block

Go beyond answering FAQ's

Seamless authentication makes it possible to build highly personalized interactions, empowering customers to add services, upgrade plans and process payments without the support of a live agent.
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Segmentation blocks

Set unique customer journeys

Your customers are unique. Ada delivers experiences tailored to specific customer variables like account type, geography, product use, and interest.
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Conditional blocks

Deepen your customization

Leverage the benefits of boolean logic to micro-segment customers based on a range of pre-defined conditions.
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forrester
“Automation will be central to the next phase of digital transformation, driving new levels of customer value such as higher quality and dependability, deeper personalization, and greater convenience.”
60% of customers buy more from a company with conversational AI
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