Agent Platforms

Layer automation on top of industry leading support platforms and provide seamless handoff to live chat and ticketing. Customers have one experience, without jumping around, and live agents don't need to learn any new technology.

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Zendesk

The fastest way to engage your customers with live chat software and put all your customer conversations in one place.

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Salesforce

Empower agents and managers with an AI-powered platform. Reach new levels of productivity and operational efficiency.

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Kustomer

The customer service platform helping contact centres and businesses reimagine service and support in today’s customer-first world.

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Nuance

Innovations in voice, natural language understanding, reasoning and systems integration come together to create more human technology

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Genesys

Genesys is a leader for omnichannel customer experience & contact center solutions.

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LivePerson

Conversational commerce solution helps businesses of all sizes increase conversions and reduce customer care costs.

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Helpshift

Allowing customers to communicate with customer service representatives in real time.

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Gorgias

Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app.

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Zoho

AI-powered CRM for smart sales teams.

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Intercom

Grow revenue, accelerate sales and improve support with Intercom's live chat software.

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Olark

Make you business human by using live chat software for sales, marketing and customer support on your website.

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PureChat

Pure Chat is the preferred live chat solution for small to mid-sized teams.

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SnapEngage

Enterprise chat software for businesses.

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Comm100

Comm100 Live Chat software provides real-time chat, ticketing, KB, Chatbot, and social media

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[24]7.ai

[24]7 Agent Services live chat, messaging, email and voice agents.

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CafeX

Transform customer service with live chat, co-browse, video calling and bot support on Microsoft Dynamics 365.

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eGain

eGain Chat™ enables you to offer live website chat assistance to visitors.

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Eudata

Reduce your customer's frustration moving from IVR queue to live chat with a real agent.

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Freshworks

A modern live chat software built for teams who want to ace customer conversations.

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Gladly

Voice & IVR software system comes natively built-in with global coverage, enterprise-grade functionality and a programmable IVR.

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Glia

Glia enables companies to better support their customers by injecting more context into the conversation.

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LiveChat

An online customer service software with live support, help desk software, and web analytics capabilities.

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LogMeIn

Instant Chat: A fast, easy way to remotely support your users.

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Moxie

Moxie's live chat solution is optimized across devices and integrates seamlessly with your website.

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Nuance

Nuance Agent Desktop for Live Chat enables your chat agents to take care of your customers.

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Olark

Make you business human by using live chat software for sales, marketing and customer support on your website.

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Oracle

Offering database software and technology, cloud engineered systems, and enterprise software products.

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Orlo

Move seamlessly across live chat and social media conversations to drive efficiency, sales, and support.

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Pegasystems

Pega's customer service CRM empowers you to personalize a customer's journey and improve their experience in real time using proactive intelligence.

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Velaro

Learn why leading enterprises trust Velaro to engage visitors in real time.

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Twillio

Create a personalized IVR experience. Create rule-based call routing to ensure high profile customers reach specific support staff instantly.

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8x8

Improve customer engagement by proactively offering web chat with live agents.

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Five9

Give your customer care agents a powerful way to engage customers in the purchasing process or when they need support.

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Aspect Software

Aspect's full suite of best-of-breed contact center and workforce management software.

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Avaya

Automate direct inbound traffic and using scripting to route calls accordingly.

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Cisco

Reduce business costs and dramatically improve customer satisfaction

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Concentrix

Act on customer intent in a natural, human-like way across all interaction channels.

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Enghouse

Unlock the power of your contact center with Enghouse Interactive.

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Plum Voice

Your jumping-off point for learning about award-winning, cutting-edge cloud IVR products.

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SmartAction

Virtual agents for call centres use conversational AI to automate routine calls, chats, & texts for an omni-channel strategy.

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Verascape

Cloud-based Self-Service as a Service solutions are powered by NLP.

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West

Using IVR, ensure customers are directed to the right place quickly and without frustration.

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Customer Data

Get the most from your customer data. By integrating with your systems of record, Ada can pull customer variables to deliver tailored, personalized experiences based on everything from customer value to web page visits to churn risk.

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Sunshine

Build your own solution with Zendesk Sunshine, the open and flexible CRM platform.

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Salesforce

Salesforce is your business' command centre in the form of a customer relationship platform (CRM).

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Hubspot

HubSpot offers a full platform of marketing, sales, customer service, and CRM software.

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Shopify

Shopify has everything you need to sell online, on social media, or in person.

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eBay

Buy & sell on the world's online marketplace

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Amazon

Helps you maximize your presence in the world's largest online retail marketplace

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Magento

Integrate your ERP software with Magento Commerce

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Adyen

Adyen is a global payment company that allows businesses to accept e-commerce, mobile, and point-of-sale payments.

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Bigcommerce

Create differentiated commerce experiences on the industry's most versatile enterprise ecommerce solution.

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Venmo

Venmo is a digital wallet that lets you make and share payments with friends.

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Stripe

APIs to accept credit cards, manage subscriptions, send money, run a marketplace.

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PayPal

PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account.

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Spree

An open-source E-Commerce platform for growing brands available for free.

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WooCommerce

Build your store on the open-source, completely customizable eCommerce platform.

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Amadeus

Solutions cover sales, marketing, operations & business management to improve the travel & traveler experience.

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Navitaire

From reservations to ancillary sales to analytics, our open, flexible systems help you control costs, increase revenue and streamline operations.

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Travelport

A Travel Commerce Platform providing distribution, technology, payment and other solutions for the travel and tourism industry.

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Galileo

Galileo is a computer reservation system (CRS) owned by Travelport.

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Apollo

As a leading global distribution system (GDS), Apollo provides travel distribution, technologies and services for thousands of travel companies worldwide.

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Worldspan

Worldspan transforms global travel distribution and transaction processing.

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SABR

Helping travel buyers to shop, price, book and pay for travel.

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SAP

Get software and technology solutions from SAP, the leader in business applications.

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Oracle

Offering database software and technology, cloud engineered systems, and enterprise software products.

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Microsoft Dynamics

The connected business cloud that brings data, people, operations, and processes together.

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Epromis

A hybrid operations management suite that provides businesses management functionalities including ERP, HCM and CRM.

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Epicor

Business Management Software to fit your industry.

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Marketo

An automation software to help marketers master the art & science of digital marketing to engage customers and prospects.

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Zendesk

Customer service and sales CRM software that is designed to create better customer relationships.

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Zoho

An online Sales CRM software that manages your sales, marketing and support in one CRM platform.

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Netsuite

The leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

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Pardot

Easy-To-Use Marketing Automation and Lead-Generation Tools by Salesforce.

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Eloqua

Enables marketers to plan and execute automated marketing campaigns while delivering a personalized customer experience for their prospects.

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Freshworks

Bridge the gap between your support, sales, and marketing with a fully integrated platform.

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eGain

Transform fragmented sales engagement and customer service operations into unified Customer Interaction Hubs.

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SugarCRM

Empowering businesses to create customers for life with the world's first no-touch, time-aware customer experience platform.

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CRMNEXT

The leading enterprise CRM solution provider for financial services.

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Verint Systems

Verint is a global leader in Actionable Intelligence®.

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ServiceNow

Creating experiences that engage employees and drive fierce customer loyalty.

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Pegasystems

Pega can transform customer experiences with a next-generation CRM application.

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Channels

Your customers expect a seamless, multi-channel experience. Deliver automation instantly across channels with these integrations, and engage customers wherever they are.

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WhatsApp

Fast, simple, secure messaging and calling for free, available on phones all over the world

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Facebook

Giving people the power to build community and bring the world closer together.

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WeChat

WeChat is China's most popular messaging app with a monthly user base of more than 1 billion people

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Apple Business Chat

Easily connect with companies to ask questions, schedule appointments, and make purchases right from the Messages app.

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SMS

SMS (short message service) is a text messaging service component of most telephone, Internet, and mobile device systems

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Twitter

From breaking news and entertainment to sports and politics, get the full story with all the live commentary.

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LINE

LINE reshapes communication around the globe, allowing you to enjoy not only messaging but also free voice and video calls wherever you find yourself.

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Viber

A cross-platform voice over IP and instant messaging software application.

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Pilvo

Voice and messaging platform enables businesses to create and deliver better customer experiences.

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Kayako

Help Desk Software with support ticketing system that helps you be more productive and build customer loyalty.

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Salesforce

Route inquiries from help center, email, phone, chat, and social channels through one easy-to-use console.

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Zendesk

Zendesk help desk software enables support agents to track, prioritize, and solve customer support tickets.

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Zoho

Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company.

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Freshdesk

An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.

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Genesys

A leader for omnichannel customer experience & contact center solutions.

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Liveperson

Integrate with the world's most popular messaging applications!

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