Ada's automation-first approach frees your Salesforce live agents to address high value inquiries in a more meaningful way:
Ada streamlines your customer journey by flawlessly escalating customers from chatbot to Salesforce agent - all within Ada’s UI. We make it seamless for customers to go from chatbot to live agent and back again.
When a human touch is needed, Ada’s chatbot can automatically generate an email ticket that captures key inquiry details, with no manual effort required from your team.
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