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Launch on Messenger, Apple Business Chat, WhatsApp, Twilio, and Wechat
Channels

Support everyone, everywhere

Turn on automation across your website, mobile applications, Apple Business Chat, Facebook Chat, and SMS. Interact with your customers where they want, when they want and how they want.
Live Chat Integration

Combine AI-powered assistance with human-powered empathy

In just one simple click, handoff customers from a chatbot, directly to a live agent, all within the same user experience. Delight customers by providing on-demand, self-service support, and frictionless access to human beings, when needed.
Ada integrates with LivePerson, Zendesk, Freshdesk, Salesforce, and Genesys
Ticketing Handoff Integration

Enhance ticketing

Reduce resolution time by automatically creating an email ticket that escalates to an agent when a customer seeks live support. Ada also provides the agent with a detailed chat transcript for context.
Learn About Ada's Zendesk Integration
Bot Routing

Customize and connect chatbots

Ensure the right customer interaction with the right part of your business. Use Ada to create discrete bots for each business unit and easily coordinate and automate interactions between them.
Book a Meeting

Spend less time scheduling, more time engaging

Ada's chatbot can book a meeting proactively, for purposes of selling, interviewing or advancing a strategic discussion in real life.
Gartner
“More than ¾ of consumers want the option to turn to digital support channels.”
CTA Shape 5
Create answers in one language, and deploy them in 100+
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