Customers’ expectations are on the rise, and SaaS companies that don't provide high-quality self-service risk getting left behind. Empower every customer with conversational AI, and give a personal touch to each interaction by introducing an automation-first strategy with Ada’s SaaS chatbot.
When your support team and customer inquiry volume is growing faster than you can keep up, it can be difficult to manage efficiently. Ada allows SaaS customers to deflect at least 30% of support volume while allowing agents to focus time on the highest-value tickets.
Anytime, anywhere, let your customers:
With Ada, your customer support team can automate actions that generate revenue, retain customers and prevent churn.
With Ada, customers can access their account details, manage subscriptions, and access detailed onboarding guides - all without a live agent. Hover over any block to discover the benefits Ada brings to your customer experience.