Make every touch-point a delightful one with Ada’s on-demand, self-service chatbot as the front line of your support. Put an end to wait-times by providing every customer with a personalized shopping experience, in their chosen language.
Anytime, anywhere, let your customers:
With Ada, your customer support team can automate actions that generate revenue.
Drive new sales with proactive, personalized cross-sell opportunities and upsell promotions:
Ada integrates with live chat software to escalate high-value requests to agents for focused support, ensuring a positive conversation by providing the agent context with a full transcript.
Handle high churn customer scenarios and deliver a complete experience:
With Ada, every customer can cut the line to access personalized self-service, on their channel of choice. Hover over any block to discover the benefits Ada brings to your customer experience.