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Discover why industry leaders are automating with Ada
Ada offers entirely seamless and streamlined integration with Zendesk, improving the experience for both your customers and agents. When live support is required, customers are magically connected with an agent within the same interface, without any disruption to their user experience.
When agents are not online, the customer receives a personalized message within the Ada chat or if agents are at capacity, the customer is placed in a queue to await support.
Let us show you how Ada:
- Enables anyone in mere seconds to build and revise engaging content in more than 100 languages
- Creates unique customer journeys with proactive opportunities for upsells
support with omni-channel seamlesshandoff to live person
- Delivers real-time data to improve customer experience and increase engagement
- Provides ongoing consultation to support businesses through digital transformation