Your customers deserve the best. And our AI is #1. We take on the complexities of machine learning so your support team can easily build automation. Delight customers with an incredible experience, and let the AI do its magic in the background.
Our AI enhances customers' experiences by predicting their needs and interests and automating responses that do not require human intervention.
Use Ada's Predictive Suggestions to surface relevant answers before customers even complete their questions
Eliminate the frustration of "do not understand" responses by offering up the next-best answer
Ada's Results
Put the power of AI in the hands of CX
What if the benefits of AI were combined with the know-how of your customer service team? That’s Ada. We’ve been told our AI is so easy, you don’t even know you’re using it!
In just seconds, train a chatbot to resolve industry-specific customer inquiries
Let AI proactively guide your chatbot improvement, showing your team what to automate next
Dig deeper into our industry-leading AI
Your chatbot is never alone
Every conversation handled by an Ada-powered chatbot strengthens the performance of all Ada-powered chatbots. This means, every Ada customer benefits from millions of monthly interactions that constantly improve the automated experience.
Realize swift time-to-value with a chatbot ready to interpret key case drivers, issues, and common questions
Let our AI instantly understand your customer’s needs even with typos, jargon, and fragmented sentences
80%+ of your customers’ inquiries await Ada’s AI
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