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Self-service for everyone, everywhere

Our AI enhances customers' experiences by predicting their needs and interests and automating responses that do not require human intervention.

  • Use Ada's Predictive Suggestions to surface relevant answers before customers even complete their questions 
  • Eliminate the frustration of "do not understand" responses by offering up the next-best answer

Ada's Results

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Put the power of AI in the hands of CX

What if the benefits of AI were combined with the know-how of your customer service team? That’s Ada. We’ve been told our AI is so easy, you don’t even know you’re using it!

  • In just seconds, train a chatbot to resolve industry-specific customer inquiries
  • Let AI proactively guide your chatbot improvement, showing your team what to automate next
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Dig deeper into our industry-leading AI
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Your chatbot is never alone

Every conversation handled by an Ada-powered chatbot strengthens the performance of all Ada-powered chatbots. This means, every Ada customer benefits from millions of monthly interactions that constantly improve the automated experience.

  • Realize swift time-to-value with a chatbot ready to interpret key case drivers, issues, and common questions
  • Let our AI instantly understand your customer’s needs even with typos, jargon, and fragmented sentences
80%+ of your customers’ inquiries await Ada’s AI
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