Brand Designer


We’re Ada. We’re an ambitious team based out of Toronto that enables businesses around the world to provide incredible customer service. Our AI-powered platform has automated 16 million+ conversations for companies like Shopify, Telus, Upwork, and Coinbase – and we’re just getting started. You can learn more about the founding of our company here.

Just as the field of machine learning continues to advance, so do we. And it is the passion of our people and dedication to our craft that continues to drive our dramatic growth.

We are inspired every day by the opportunity to pioneer a new industry, and welcome those who want to join us.

We’re looking for a Brand Designer to join our marketing team at Ada. The marketing design team at Ada currently consists of a brand lead and a senior designer. You’d be joining Ada to elevate and grow the Ada brand from a design perspective. You eat, sleep, breathe design and you want to bring that passion to Ada.

Our team is small, agile and tight-knit. Design is deeply important to our entire company. We want everything we produce to be well-designed and for it to be part of our legacy.

About You

  • 3 to 5 years of experience in design

  • Strong portfolio displaying brand projects across multiple mediums

  • Experience in a fast-paced company that sets ambitious goals and targets

  • You aim to create delightful and impactful design

  • You have experience in building measurement first designs for social media campaigns 

  • You're not easily satisfied and dislike inconsistency


  • Collaborate with the design, marketing and sales teams

  • Work on design projects to support marketing and sales to help drive our sales pipeline goals

  • Create new and update existing design assets: case studies, infographics, event banners, brochures, videos, presentations

  • Think conceptually and strategically to execute and drive brand campaigns

  • Ensure final concepts are on-brand and on-budget

  • Execute production files for both digital and printed assets

About Us

  • Ada is a rapidly growing company located at Spadina and Adelaide in Toronto, Canada’s thriving AI ecosystem. We are backed by world-class investors, including Bessemer Venture Partners and Version One.
  • We provide our employees with competitive compensation, great health benefits, and ownership in our company.
  • Our work is rooted in authenticity, courage, empathy, and simplicity. We use these values to create a culture that encourages groundbreaking results, career progression, and community investment.

Ada is an equal opportunity employer. In fact, diversity is what drives our success – it’s at the core of how we hire, communicate, and work. Like our Platform, we are inclusive to all, and combine our diverse backgrounds, skill sets and thinking to build the best experiences for our clients and their customers.

Apply Now

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