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Answer Editor

Create an answer in mere seconds

Drag and drop Ada's easy-to-use 'blocks' to build interactive, AI-powered experiences that reflect your brand. Use customized content, pictures, GIFs, videos, and links to strike any tone and support any type of message.
Capture Blocks

Instantly capture customer information

Request customer data to keep every account up-to-date. This information can be used to personalize the customer experience in future interactions.
API Request Blocks

Help customers help themselves

Ada integrates with your existing API to provide customers with instant access to information and updates specific to their unique products, services, bookings, and more.

Engage proactively

Be there for your customers and prospects before they even reach out with proactive messages timed and tailored to each visitor and webpage.
PCI, PIPEDA, and GDPR Compliant
Security and Compliance

Secure customer data

Ada uses industry standard technologies and services to secure data from unauthorized access, disclosure, inappropriate use, and loss of access. We are PCI, GDPR, and PIPEDA compliant, and our sub-processors are documented and up-to-date with industry compliance standards, as required.
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“It was very powerful that we were able to tailor and personalize our content to each customer’s needs, based on their purchasing history, prior visits to our site and earlier conversations.”
VP Digital Experience, Retail Enterprise
64% of consumers expect instant customer support
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