No need for IT. Ada has been designed to empower non-technical teams, those who know customers best, to create authentic automated experiences proven to save time, strengthen CSAT, and drive new revenue.
Create your first answer in just 21 seconds
Build personalized, visual, and interactive AI-powered experiences that reflect your brand identity with customized copy, pictures, GIFs, videos, and links. Strike any tone and support any type of message with a wide variety of content blocks.
Instantly capture customer information
Automatically request and store customer data to keep every account accurate and actionable. This information will be leveraged to personalize the customer experience in future interactions.
HTTP Request Blocks
Help your customer help themselves
Ada integrates with your existing API to provide customers with instant access to information and updates specific to their unique products, services, bookings, and more.
Provide proactive engagement
Be there for your customers and prospects before they even reach out with proactive messages timed and tailored to each visitor and webpage.
Security and Compliance
Trust us with your customers’ safety
At Ada, we use industry standard technologies and services to secure data from unauthorized access, disclosure, inappropriate use, and loss of access. We are PCI, GDPR, and PIPEDA compiant, and our subprocessors are documented and up-to-date with industry compliance standards, where required.
“It was very powerful that we were able to tailor and personalize our content to each customer’s needs, based on their purchasing history, prior visits to our site and earlier conversations.”
VP Digital Experience, Retail Enterprise
64% of consumers expect instant customer support