ACX stands for 'Automated Customer Experience'. ACX is the future, and Ada is the de facto market leader - defining what this future looks like. An organization that embraces ACX with Ada is building out teams and best practices to drive automation across the customer journey - ensuring that the most valuable resources are being used to maximize customer engagement and improve satisfaction.
“We were surprised at how quickly Ada was able to transform our team from customer service professionals into automation experts able to drive rapid change and company-wide savings.”
Director of ACX, Enterprise Technology
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